Frequently asked questions
Quick answers about our solutions, banking services and how to get started.
General
Digital payments, assisted banking, electronic commerce, business messaging, payment infrastructure and corporate purchasing services.
Retailers, agents and business correspondents, merchants, distributors, enterprises and financial service providers can contact our team.
No. SetuPay Infotech is a technology solutions provider. Banking services, where applicable, are provided through partner banks and authorized service providers.
Payment solutions
The Aadhaar Enabled Payment System lets customers do basic banking, such as cash withdrawal and balance enquiry, using their Aadhaar number and biometric authentication at an agent point.
A service that lets customers send money to bank accounts across India from an agent or retail counter.
A Micro ATM is used for card-based cash withdrawal and balance enquiry. MPOS is used by merchants to accept card and digital payments.
The Bharat Bill Payment System lets customers pay bills such as electricity, water, gas, broadband and DTH at one place. Available billers may vary.
Banking services
An ATM set up and operated by a non-bank entity, which bank customers can use for services such as cash withdrawal.
Service availability depends on partner banks, authorized service providers and applicable arrangements.
Getting started
Share your business details and the service you are interested in. Our team can discuss the relevant solution and next steps.
Yes. Contact us by phone, email or WhatsApp and choose “Become a partner / agent” in the enquiry form.
Visit the Support page for the ways to reach our team and the details to keep ready.
Still have a question?
Our team is happy to help. Get in touch and tell us what you need.